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PYTHEAS Service Desk

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Asset Management and IT inventory: Full control of infrastructures with PYTHEAS Asset Management

PYTHEAS Service Desk: Full ITIL-compliant control of your Help Desk

Through PYTHEAS Service Desk (PSD), PYTHEAS allows you to implement an infrastructure management strategy that uses a single database and shares it with the Service Center.

Functionality Overview

 

IT Equipment

PCs, servers, network devices, peripherals, software applications, etc.

Standard (non-IT) Equipment

Furniture, telephone equipment, office equipment, security devices, audio and video equipment, vehicles, etc.

Network Administration

  • Security : Advanced and object level permissions management based on user profiles
 

Inventory

 

IT Asset Management

  • Localized technical inventory database
  • License management
  • Contract management
  • Movement tracking
  • Consumable item management
  • Process automation through workflow engine: Alerts, reporting, e-mailing...
  • Resource optimization based on current needs
  • Project management: System migration, movement, deployment...
  • Multi-company and multi-site management
  • Advanced and object level permissions management based on user profiles

Financial Tracking

  • Purchase chain control
  • Budget management
  • Bid tracking
  • Internal billing
  • TCO (Total Cost of Ownership), NBV (Net Book Value) and depreciation calculations
  • Compatibility links

Integration

A Solution Adapted to Your Projects

A ready-to-use solution

You will immediately have full range or ready-to-use tools at your fingertips (queries, reports, statistics, and intranet access). No time consuming development or configuration needed.

A simple to use yet powerful application

The graphical user interface is very intuitive. The software has been designed so as to reduce the amount of manual data entry and facilitate access to information.

A powerful inventory solution

Information about your software and hardware configurations can be automatically gathered through the network and inventoried in PAM.

A real decision support system

The dashboard facilitates your corporate asset management process and enhances your helpdesk system.

A high degree of personalization

The software allows you to make changes to its user interface, to create new queries and reports, and to implement new automation rules.

A modular solution

You can start using PAM with only the modules that fit your current needs. As your projects evolve, you can upgrade the application with other modules.

Full budget control

Our solution has been designed to minimize purchase expenses while at the same time assuring a top level of performance.

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